Terms and Conditions

1. Website Use & Digital Conduct

You agree to use this website solely for lawful purposes. You are strictly prohibited from:

• Engaging in fraudulent, unlawful, or deceptive activities.
• Attempting unauthorized access to our systems, servers, or website architecture.
• Introducing viruses, malware, Trojans, or other harmful code.
• Reproducing, copying, or distributing any website content without prior written consent.

We reserve the right to restrict, suspend, or terminate access for any user who violates these Terms.

2. Menu Information, Pricing, & Online Ordering

We make every effort to maintain accurate menu descriptions, operating hours, and pricing. However, menu items and prices are subject to change without notice based on seasonal availability and market conditions.

Pricing & Fees

Displayed prices do not include applicable state/local sales tax, delivery fees, service charges, or gratuities, which will be itemized at checkout. Final pricing is confirmed prior to payment completion.

Order Acceptance

We reserve the right to modify, refuse, limit, or cancel any order for reasons of inventory shortages, pricing errors, or unfulfillable service requests. An automated order confirmation does not guarantee item availability.

Order Pickup

Customers are responsible for retrieving orders within a reasonable timeframe. Estimated pickup times are approximations and may vary during peak hours.

3. Catering Services & Cancellations

Catering requests are subject to review, scheduling availability, and explicit confirmation by management.

Requirements

Catering bookings may require advance notice, guaranteed guest counts, designated delivery details, and non-refundable deposits or prepayments.

Modifications & Cancellations

Changes or cancellations must be communicated as early as possible. Deposit returns and cancellation fees depend on the size, scale, and notice period of the event.

4. Payment Methods & Security

Payment is required at the time of purchase or as agreed upon in a formal catering agreement.

Accepted Payment Types

Major credit cards, debit cards, cash, or pre-approved corporate payment options.

Third-Party Processing

All online payments are securely handled by trusted, PCI-compliant third-party payment processors. Pappa Yolks Grill does not store full credit card credentials on its servers.

5. Food Allergies & Dietary Disclosures

Our kitchen routinely processes common food allergens. We cannot guarantee that any item is 100% allergen-free.

Allergen Notice

Our facility handles Eggs, Milk, Wheat, Soy, Peanuts, Tree Nuts, Fish, and Shellfish. Cross-contact may occur during preparation. Customers with severe food allergies must inform us directly prior to placing an order.

6. Promotions & Gift Cards

Promotional codes, discounts, coupons, and gift cards:

• Cannot be combined with other offers unless explicitly stated.
• Are subject to expiration dates and non-transferable rules.
• May be modified or discontinued at any time without prior notice.

7. Intellectual Property

All content on this website, including logos, graphics, photography, branding, menu copy, text, and layout designs, is the exclusive property of Pappa Yolks Grill or its content suppliers and is protected under United States copyright and trademark laws.

8. Third-Party Links & Tools

Our website may contain links to external sites or integrate third-party services (e.g., online delivery partners, mapping applications, social media platforms). Pappa Yolks Grill is not responsible for the availability, content, privacy policies, or practices of third-party platforms.

9. Disclaimers & Limitation of Liability

Disclaimer

This website and all content, services, and products are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

Limitation of Liability

To the maximum extent permitted by law, Pappa Yolks Grill, its owners, and employees shall not be liable for any indirect, incidental, or consequential damages resulting from website downtime, ordering delays, or reliance on information provided. Our total liability for any claim shall not exceed the total amount paid for the applicable order or service.

Indemnification

You agree to indemnify and hold harmless Pappa Yolks Grill from any third-party claims, liabilities, or legal expenses arising from your violation of these Terms or misuse of our services.

10. Governing Law & Updates

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles. Any legal proceedings shall take place in Harris County, Texas.

Policy Changes

We reserve the right to revise these Terms at any time. Updates take effect immediately upon posting to this page. Continued use of our website or services constitutes acceptance of the modified Terms.